Tier 1 - Customer Service
1840 & CompanyPhilippines only
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- Job Title: Customer Service Representative
- Department: Customer Service
- Location: Remote
- Employment Type: Project-Based (Until October 2025)
- Schedule: Shifting and rotating schedule, possible work on weekends on EST time zone.
- Salary: USD per hour
Job Summary:
We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax.