Customer Support for Hotel Reservations Platform (Native French, English C1)

Role: Customer Support Specialist for Hotel Reservations Platform (Native French, English C1) *-remote work for eligible candidates located in Continental Portugal, from Coimbra down.

Join our client's team as a Remote Customer Support Specialist for our Hotel Reservations Platform, where you'll engage with clients in their preferred language, offering seamless assistance in French and English.

In this role, you'll be responsible for managing bookings, addressing inquiries, handling complaints, and ensuring smooth communication between guests and partners. Your expertise in customer service, coupled with fluency in both French and English, will be crucial in delivering exceptional experiences to our diverse clientele.