Credit Specialist 1

Overview

Job Summary

The Credit Specialist is responsible for the timely process of outstanding overpayments. Facilitate resolution of refunds to efficiently process patients’ and insurance companies’ requests/credits.

Essential Functions and Responsibilities include the following:

Review, document and resolve accounts in a credit balance status and/or solicited refunds; Process and submit for approval within state, federal, and department guidelines; Research and resolve issues identified via report, email and assigned callback from various departments, when necessary