API Support Engineer
AvidIndia only
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Opens the original posting on Himalayas.
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- It's fun to work in a company where people truly BELIEVE in what they're doing!
- We're committed to bringing passion and customer focus to the business.
This role sits within Customer Care ensures API and SDK related issues are properly triaged, diagnosed, documented, and when required escalated to Engineering with high-quality reproduction and context. The API Support Engineer plays a critical role in partner enablement, post-sale success, and protecting Engineering capacity by handling reactive API support demand.
This is not a product development role. It is a post-sales, customer-facing technical support role with deep API expertise.