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The RDOS willremotely support 20 branded hotels across the United States by consulting withtheir owners, investors, and general managers to increase property revenue andmarket share.
As the RDOS, youwill manage five associates, who will assist you in the generation,solicitation, and management of new accounts for your partner hotels. You willalso be responsible for the retention and expansion of our existing hotelportfolio across all verticals.
Responsibilities
Regularlygenerate business opportunities for our hotel partners by acquiring newaccounts and growing them
Collaborateand align with hotel ownership and management to meet sales objectives
Sustainstrong relationships with hotel partners through an open line of communication,periodic feedback and consultation, and timely resolution of issues
Create,manage, and review existing customer records in the revenue management system
Keepan up-to-date sales revenue database comprising historical sales data, progressreports, upcoming events, and general customer information.
Retaincustomer accounts by concentrating on overall sales opportunities, revenuepotential, booking behavior, decision-making considerations, event logistics,and competitor rates.
Developand execute a business strategy for key accounts in collaboration withassociates as needed
Reachbooking targets by propelling the sales process, including follow-up meetings,site visits, and attending customer events when necessary
Submitperiodic sales activity and accomplishment reports containing sales pipelines,leads and conversions, and customer communications
Requirements
You must have extensive on-site hotel sales andmarketing experience with Marriott and Hilton and expert-level knowledge oftheir property management systems. You must also be familiar with their brandsales standards, certifications, revenue management, and overall sales process.
You must also possess the following skills andqualifications to demonstrate your fitness for the position:
A do-whatever-it-takes mentality, which means not settling for anything short of what is required to achieve success
Incredibly career-driven and passionate about growing within a young, dynamic, and fast-expanding company
Highly analytical and effective in resolving any collaboration issues when necessary
Exceptional public speaking and presentation skills for meetings of over ten people, including hotel owners and investors, plus the competence to recognize and appropriately convey key messages with all participants
Ability and willingness to mentor associates in developing their critical thinking, sales strategies, and social skills
Absolute discretion concerning confidential and sensitive information
Three years of on-site hotel sales management experience with a track record of producing results
Extremely comfortable in liaising with hotel owners in consultation and collaboration, with the view of building lasting customer relationship
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook