Sr Salesforce Administrator

This is a remote position.

We are seeking a mid-level Salesforce Administrator with 2 - 5 years Salesforce Administration experience with years of technical experience and a proven ability to analyze, design and optimize process. The Salesforce Administrator will be part of a high-performing and collaborative CRM Service team to deliver Salesforce Student Success Hub projects in support of undergraduate advising. The position will take direction from to the Applications Developer Manager and report administratively to the Sr. Director of CRM Services team. This position will have the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles,

permissions, public groups, organization wide defaults, sharing rules Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports Sandbox environment management Manage less complex Salesforce integrations - those not handled by Salesforce Developer or Consultant/Partner. Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, document merge, and more. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Identify unused or underutilized platform features Coordinate efforts on prioritized project and service requests with CRM Services leadership, team members