Cohort Initiative: Partner with fellow IT Application Services interns on a shared business challenge that encourages collaboration, innovation, and cross-functional problem solving. The initiative will culminate in a final presentation to business and technology leaders. Functional Initiative: Work alongside business and technology leaders on a meaningful initiative within an assigned Application Services functional area. Depending on business priorities, projects may involve business analysis, process improvement, data analytics, AI use-case development, automation opportunities, testing and quality improvement, or technology transformation. AI & Emerging Technology Workshop Series: Participate in a recurring workshop series that explores how organizations are applying AI, automation, analytics, and emerging technologies to solve real business challenges. Sessions may include collaboration with external technology and strategy partners and will culminate in a capstone presentation and discussion with IT and business leadership. Final Capstone Presentation: At the conclusion of the internship, present project outcomes, recommendations, and key learnings. Presentations will focus on business impact, lessons learned, and opportunities for future improvement, providing visibility to leadership and an opportunity to showcase the value delivered throughout the summer.
Interns are not expected to have prior experience in any specific functional area. Assignments are intended to provide hands-on learning while matching interns with meaningful business needs. Essential Duties and Responsibilities Specific responsibilities will vary by functional assignment and project scope. Interns may participate in the following activities: · Support requirements gathering: Support an assigned IT Business Analyst during requirements gathering sessions with business stakeholders. Learn how business needs are translated into technology solutions while progressively taking on greater responsibility throughout the summer. · Explore AI and automation opportunities: Explore Generative AI, automation, and emerging technology opportunities within business processes. Help research, document, and evaluate potential use cases with guidance from business and technology mentors. · Analyze business challenges: Analyze business processes and operational challenges to identify improvement opportunities. Work with mentors to understand root causes, evaluate alternatives, and develop practical recommendations. · Conduct business and technical analysis: Analyze current-state business processes, data, and supporting technologies to help identify opportunities for improved efficiency, effectiveness, decision making, and user experience. · Support process improvement: Help document existing processes, identify gaps or manual activities, and develop recommendations for simplifying workflows, improving information quality, or reducing unnecessary effort. · Build and prototype AI-assisted solutions: Use tools such as Microsoft Copilot and Power Automate to prototype simple automations or AI-assisted solutions that help address real business challenges. · Analyze data to drive decisions: Gather, organize, and interpret data using tools such as Excel and Power BI to support use-case development, process analysis, and business decision making. Learn how data is transformed into actionable business insights. · Gain exposure to testing and quality practices: Learn how large-scale technology programs test and validate changes prior to deployment. Support testing activities, analytics, documentation, and quality-improvement efforts while gaining exposure to enterprise testing methodologies. · Contribute to technology evaluation: Research and evaluate emerging technologies, AI capabilities, and productivity tools. Share observations and recommendations as BFS continues to explore innovative solutions across its business and technology landscape. · Communicate findings and recommendations: Present project updates, key learnings, findings, and recommendations to mentors, stakeholders, and leadership audiences throughout the summer, culminating in a final capstone presentation. · Collaborate across teams: Partner with fellow IT Application Services interns, business users, IT Business Analysts, project managers, technology teams, and external partners on shared initiatives and milestones. · Travel with purpose: Travel periodically to the BFS Field Support Center in Irving/Las Colinas, Texas, and, as needed, other BFS or partner locations to participate in team collaboration, workshops, project activities, and leadership interactions. Tools & Platforms You'll Use Throughout the internship, you will gain exposure to tools and technologies that support large-scale business operations, analytics, automation, collaboration, and digital transformation. Depending on the project assignment, tools may include: · Business Process & Enterprise Systems: SAP S/4HANA, SAP Signavio, SAP WalkMe, and other functional business applications · Analytics & Reporting: Microsoft Excel, Power BI, and, based on project needs and demonstrated data fluency, Databricks · AI & Automation: Microsoft Copilot and Power Automate · Delivery & Collaboration: Azure DevOps, ServiceNow, and Microsoft 365 The specific tools used will depend on the functional assignment and project scope. Prior experience with these platforms is not required. Minimum Requirements To be successful in this role, you should bring curiosity, a willingness to learn, and an interest in solving business challenges through technology, data, and collaboration. · Currently pursuing a bachelor's degree in Business, Supply Chain Management, Finance, Accounting, Marketing, Economics, Management Information Systems, Computer Science, Information Technology, Data Analytics, Industrial Engineering, or related field. · Rising junior or senior preferred. Students at other academic levels will be considered if they demonstrate strong initiative, relevant coursework, leadership experience, or project work. · Cumulative GPA of 3.0 or higher preferred. · Demonstrated interest in business systems, process improvement, analytics, digital transformation, artificial intelligence, or emerging technologies through coursework, student organizations, projects, internships, research, competitions, or self-directed learning. · Strong analytical and problem-solving skills with attention to detail. · Effective written, verbal, and presentation communication skills. · Comfortable working both independently and collaboratively within a team environment. · Ability to manage multiple priorities and adapt to new challenges in a fast-paced environment. · Willingness to travel periodically as needed to support internship activities and team collaboration. Prior experience with BFS business processes, SAP, AI platforms, or enterprise technology systems is not required. We are looking for candidates who are curious, analytical, eager to learn, and excited to contribute to meaningful business and technology initiatives. If this opportunity excites you, but you do not meet every preferred qualification, we encourage you to apply. We value curiosity, initiative, different perspectives, and a willingness to learn. Competencies Successful interns typically demonstrate the following characteristics: · Business & Technology Mindset: Interested in understanding how technology, data, people, and business operations work together to create value. · Curious and Growth-Oriented: Excited to learn new technologies, business processes, and ways of working. Comfortable asking questions, seeking feedback, and applying lessons learned. · Analytical Thinker: Enjoys understanding how things work, breaking down complex problems, identifying patterns, and finding opportunities for improvement. · Customer and User Focused: Interested in understanding customer and team-member needs and how business processes, information, and technology influence their experiences. · Technology Enthusiast: Interested in how data, automation, artificial intelligence, and emerging technologies can help solve real-world business challenges. · Collaborative Partner: Works effectively with teammates, mentors, and stakeholders from different functional and technical backgrounds. · Effective Communicator: Able to clearly communicate ideas, questions, findings, and recommendations to a variety of audiences. · Adaptable and Resilient: Comfortable navigating ambiguity, adjusting to new information, and learning in a fast-paced environment. · Takes Initiative: Demonstrates ownership, follows through on commitments, and actively seeks opportunities to contribute. What You'll Gain
Meaningful Experience: Contribute to real business and technology initiatives, with opportunities to shape recommendations, improve processes, and support future ways of working. Mentorship & Leadership Exposure: Receive structured mentorship from Application Services leaders, an assigned IT Business Analyst or functional mentor, and experienced business and technology professionals. Functional Business Experience: Develop practical exposure to one or more areas within Integrated Supply Chain, Commercial Operations, or Business Functions. Applied AI & Emerging Technology Experience: Gain hands-on exposure to AI, automation, analytics, and enterprise technologies while exploring practical ways these capabilities can improve business outcomes. Professional Development: Strengthen analytical, communication, problem-solving, collaboration, and presentation skills through meaningful project work, coaching, workshops, and stakeholder interaction. Cross-Functional Business Exposure: Learn how different business capabilities and technology teams connect to serve customers, support operations, and drive company performance. Capstone Presentation Experience: Present project outcomes, recommendations, and key learnings to business and technology leaders at the conclusion of the internship. Career Exploration: Gain exposure to several potential career paths, including business analysis, functional consulting, data and reporting, AI enablement, quality engineering, solution delivery, application support, and process improvement. Career Development Opportunities: Build experiences and professional relationships that can support future internships or full-time opportunities within Builders FirstSource , based on performance, business needs, and available positions.