Operations Support Specialist - Remote
Center for Internet Security, Inc.United States only
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The Operations Support Specialist is part of the Information Technology department, which resides on the Support team and reports to the Operations Support Manager. As part of the Security Operations Team at CIS, the Operations Support Specialist will work with members to on-board, support, and troubleshoot issues on the infrastructure used to monitor U.S State, Local, Tribal, and Territorial (SLTT) government networks.
What You'll Do:
- Triage issues related to network security device monitoring
- Timely response and handling of lower tier support issues through resolution and escalating as required