Community Manager - Amman

Key Responsibilities

Manage day-to-day community engagement across all social media platforms, including comments, direct messages, and mentions.

Respond to high volumes of community interactions in a timely, professional, and brand-aligned manner, ensuring consistency in tone of voice.

Plan, schedule, and publish content across multiple social media platforms, ensuring posts go live accurately and in line with the content calendar.

Monitor brand conversations, sentiment, and industry trends using social listening tools such as Brandwatch, Sprinklr, Meltwater, or similar platforms.

Identify audience insights, recurring themes, and engagement patterns, and translate them into actionable recommendations for content and strategy teams.