Level 3 - Senior Cloud Support Engineer

General Systems Administration and support duties, including security reviews, patching, deployments, and AWS Account administration.

Ability to implement AWS Cost Savings, Security Gaps, and has excellent AWS Service knowledge in order to architect, design, and implement new large-scale systems.

Support pre-sales activities for designing and scoping new customer engagements.

Quality check existing support team work.

Implementing ways to automate and improve repetitive processes.

Identifying and investigating new ways to solve complex issues for our customers and present findings in simple, straight-forward solutions.

Ability to deal with ambiguity and juggle multiple tasks at once.