Paralegal

CrowdHealthUnited States only

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Opens the original posting on Himalayas.

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About Us

We are dedicated to helping uninsured and self-pay patients by negotiating medical bills on their behalf. Through a structured process of investigation, fair price determination, and negotiation, we advocate for patients by leveraging billing expertise, price transparency data, and legal advocacy pathways. Our mission is to ensure patients are treated fairly, free from unjust or inflated medical debt.

Position Overview

The Paralegal strengthens our ability to advocate for patients by bringing legal research, issue spotting, and escalation support into the medical bill negotiation process.

This individual will research federal and state laws affecting medical billing, collections, consumer debt, credit reporting, financial assistance, and patient rights; help our team understand how those laws apply to individual cases; and identify legal or regulatory leverage that may help move difficult negotiations toward resolution.

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Paralegal at CrowdHealth · ApplyPick

Identify recurring provider practices, legal issues, or state-specific trends that could inform broader negotiation strategies.
Develop practical research tools, reference materials, escalation guides, and templates for the Patient Advocacy team.
Partner with leadership to improve negotiation strategies based on legal and regulatory findings.
Train Patient Advocates on relevant laws, patient protections, research techniques, and escalation opportunities.
Maintain organized, up-to-date documentation of legal research and source materials so findings can be easily verified, referenced, and reused.
Qualifications
Required
Paralegal certificate, bachelor's degree in paralegal studies/legal studies, or equivalent combination of education and relevant experience.
Strong legal research skills, including the ability to research statutes, regulations, case law, regulatory guidance, and state-specific requirements.
Excellent written communication skills and the ability to translate complex legal concepts into clear, practical guidance.
Strong critical-thinking and issue-spotting skills.
Strong organizational skills and attention to detail.
Ability to manage research and support across multiple active matters simultaneously.
Comfortable communicating directly with patients, attorneys, healthcare providers, and internal team members.
Strong judgment in recognizing when an issue may require attorney involvement or further legal review.
Preferred
Experience working as a paralegal in healthcare law, consumer protection, debt collection, medical billing, creditor/debtor law, or a related field.
Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), state consumer-protection laws, and medical debt regulations.
Experience researching laws and regulations across multiple states.
Experience working with hospitals, healthcare providers, collection agencies, or medical billing disputes.
Familiarity with nonprofit hospital financial assistance and collection requirements.
Experience working directly with consumers or clients facing stressful financial or legal situations.

Paralegal

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About Us

Position Overview

Paralegal

Apply now

About Us

Position Overview

Key Responsibilities

Legal & Regulatory Research

Negotiation Strategy & Case Support

Outside Counsel & Patient Support

Trends, Tools & Process Improvement

Skills & Competencies

Expected Outcome

Success in this role means:

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