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Crum & Forster Company Overview
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description
What you will do for C&F:
The Underwriting Assistant supports the operational and service objectives of the S&S Transportation Specialty Auto team by assisting with the review, preparation, processing, and maintenance of underwriting and policy information for new and renewal business. This role provides underwriting and operational support through accurate transaction handling, verification of submission and policy data, and timely processing of policy-related activity in accordance with established company guidelines, authority levels, and service standards.
Pre-Quote Support
Validate data entry in underwriting systems (e.g., auto and general liability classification, loss schedules).
Verify documentation for coverage and limits.
Communicate with internal and external business partners to obtain required information and resolve processing-related questions
Post-Bind Transaction Management
Draft and verify policy documents using internal systems.
Approve policy drafts within designated authority; escalate as needed.
Book premiums and confirm accurate postings.
Issue approved policies and report data to third-party agencies (e.g., Workers Compensation bureaus, DMV).
Process endorsements, cancellations, and reinstatements.
Team Collaboration & Process Improvement
Collaborate with other departments to resolve policy questions and streamline processes.
Participate in system testing and special projects as assigned.
Support departmental training, testing, process improvement initiatives, and special projects, as assigned.
What you will bring to C&F:
High School Diploma or equivalent required.
3 years insurance or underwriting support experience is required.
Working knowledge of Policy Decisions required with emphasis on Auto Insurance rate & rule application
Insurance industry experience preferred, with exposure to Commercial Auto or Specialty Auto business
Working knowledge of Policy Decisions
General understanding of insurance forms, endorsements, classifications, and exposure information
Strong attention to detail and commitment to accuracy.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and other business technology tools.
Strong analytical, mathematical, and data review skills.
Effective organizational and time management skills
Ability to manage multiple tasks and follow established procedures consistently
Ability to work both independently and collaboratively in a fast-paced environment.
What C&F will bring to you
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
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Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $36,000.00 to a maximum of $67,800.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.