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Job Description
Number of Openings: 1
The DCX PMO Business Partner I acts as a foundational support role within the organization, assisting customers in optimizing their business processes. This position requires a basic to intermediate-level of expertise in Workday reporting and/or Workday Financials, basic to intermediate-level of expertise in Data analysis, basic understanding of company business processes, effective communication skills with internal departments, and the ability to apply basic project management on assigned tasks.
REQUIRED CORE COMPETENCIES
Workday Technical Skills: Fundamental skills in Workday Reporting and/or Workday Finance, including knowledge in creating reports and dashboards, configuration and maintenance of FIN business processes, and other administrative responsibilities.
Data Analytics Proficiency: Basic to intermediate proficiency in creating analytics and data visualizations using technology tools like Excel and/or Power BI, presenting technical data as actionable recommendations.
Foundational Analytical Skills: Basic understanding of business processes with the ability to identify opportunities for improvement.
Problem-Solving Abilities: Eager to assist in identifying challenges and contributing to solutions under guidance.
Project Support Skills: Strong organizational skills to help manage tasks and priorities within projects, with support from senior team members.
WHAT YOU WILL DO
Basic Business Process Knowledge
Maintain a foundational understanding of company’s business processes and their relevance to departmental functions to support effective collaboration.
Technical Expertise – Workday
Utilize basic administration skills in tools like Workday Reporting and Workday FIN to support internal requests across departments, execute projects, and maintain data integrity through regular audits.
Identify efficiencies and process improvements that can be applied to existing business processes and data management strategies.
Technical Expertise – Data Analytics and Reporting
Develop data visualizations and analytics using Excel, Power BI, and SharePoint, ensuring accuracy through data cleaning and manipulation.
Create technology-driven reports and dashboards that deliver actionable insights aligned with business needs and compliance.
Project Objective Understanding
Understand customer project objectives and ensure alignment with organizational capabilities while clarifying requirements and expectations. Customer Relationship Management
Build positive customer relationships through effective communication and support throughout the project lifecycle.
Project Support
Assist in project execution under guidance, contributing to progress monitoring and problem-solving with team members.
Team Collaboration
Collaborate with cross-functional teams to ensure communication and integration of business processes, sharing ideas for workflow improvement in meetings.
WHAT WE LOOK FOR
Education: Bachelor’s degree in Communications, Computer Science, Information Technology, Business Administration, or any related field.
Experience: At least one (1) year of direct project management or process improvement experience. Experience in the BPO industry is an advantage.
Language Proficiency: Strong verbal, written, and English communication skills.
Technical Skills Workday: Basic-Intermediate Level of Experience with Workday Reports and/or Workday FIN.
Technical Skills Analytics: Basic-Intermediate Level of Experience with Data Analysis Tools like Excel, Power BI, Gsheets, etc.
Industry-Specific Software/Knowledge: Preferably experienced in the BPO industry.
WHAT WE OFFER
Salary Range: Php 65,000.00 – Php 75,000.00
Industry: Business Process Outsourcing
Job Type: Full-time
Work Shift: 8:00 AM – 5:00 PM CST (US)
Workdays : Monday through Friday (US)
Benefits of working with us:
Industry-leading salary packages.
Permanent work-from-home setup.
Company equipment provided.
Internet stipends upon hiring.
HMO Coverage.
PTO credits and service incentive leaves.
Major spring and winter company live events.
Monthly employee appreciation virtual events.
Company-provided career skills training courses.
A company culture focused on your personal and professional growth.
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!