Enterprise Service Reliability and Insights Lead
DecisionPoint CorporationUnited States only
Apply now
Opens the original posting on Himalayas.
Apply nowSource: HimalayasApply on the original site
Companies in this catalog do not charge applicants. Never send money to apply.
Overview
DecisionPoint seeks a Senior Enterprise Service Reliability and Insights Lead to oversee enterprise-wide monitoring, observability, and operational intelligence for a large federal and DoD-aligned IT environment. This senior-level role defines the monitoring strategy, manages toolsets, develops dashboards, establishes alerting thresholds, and ensures service reliability through proactive detection and rapid incident identification.
The Enterprise Service Reliability and Insights Lead is responsible for driving visibility into uptime, system performance, service health, and operational risks. This position partners closely with Tier 2 and Tier 3 engineering teams, cloud operations, cybersecurity, and service desk leadership to ensure monitoring aligns with mission needs, SLAs, and enterprise performance objectives.