L3 Engineer
Dijital Team Pty LtdSri Lanka only
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About the Role
We are seeking an experienced Level 3 Engineer to serve as a senior technical resource across multiple client environments. You will take ownership of complex escalations, deliver advanced troubleshooting, and help strengthen the broader technical team through coaching, knowledge sharing, and improved documentation.
This role is well suited to an experienced managed services professional with strong Microsoft Cloud expertise, excellent problem-solving capabilities, and a commitment to delivering consistently high-quality client outcomes.
About the Client
You will be working with an established technology services partner supporting small and medium-sized businesses and organisations across Australia and New Zealand. The business provides managed IT and co-managed technology solutions to clients across a diverse range of industries, with a strong focus on technical excellence, collaboration, flexibility, and customer service.