Learning Experience Designer

Role Description

As a Learning Experience Designer within Dropbox ’s Customer Advocacy organization, you will create engaging, accessible, and effective learning experiences that help customers and administrators understand Dropbox products, complete key tasks, and achieve their goals.

You will design and maintain customer education across Dropbox Learn, product-launch education, learning paths, multimedia tutorials, and other self-service learning experiences. Working closely with cross-functional partners, you will translate complex product capabilities and customer needs into clear, actionable instruction.