Client Partner

Client Partner (CP) is accountable for an assigned portfolio of clients and their retention and growth through engagement processes and solution delivery, on-boarding and implementation. The CP is responsible for client retention and growth and may also be accountable for project management support of existing accounts or implementation management of new accounts. The CP serves as a Trusted Advisor to clients by understanding the client's goals, planning, and controlling delivery, mitigating risks and constraints, and expertly communicating internally and with clients to meet or exceed client requirements. The CP develops successful client partnerships that result in high client satisfaction, retention, and growth. The CP makes significant contributions to client success and solution delivery best practices.

Essential Functions of the Job