Head of Delivery
George Bernard ConsultingSri Lanka only
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- Lead and oversee multiple large-scale technical programs and digital transformation initiatives across global clients
- Own end-to-end delivery of the program portfolio, ensuring scope, timelines, quality, and financial targets are met
- Act as the primary point of contact for global clients, managing senior-level communication, escalations, and expectations
- Drive portfolio-level financial performance, including revenue, margin, forecasting, and cost control
- Establish, track, and continuously improve SLAs, KPIs, and delivery metrics to ensure high performance and customer satisfaction