Remote ServiceNow AI Ops Support Engineer
Global Channel Management, Inc.United States only
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Opens the original posting on Himalayas.
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Remote ServiceNow AI Ops Support Engineer needs 8+ years of experience working with the ServiceNow platform, especially in ITOM / AIOps modules
Remote ServiceNow AI Ops Support Engineer requires:
- Hands-on experience with Event Management, Service Mapping, CMDB, and Discovery
- Familiarity with AIOps concepts anomaly detection, correlation, and noise reduction
- Experience integrating ServiceNow with monitoring tools (e.g., Splunk, Datadog, Dynatrace, SolarWinds, AppDynamics)
- Solid understanding of ITSM processes Incident, Change, Problem Management