Customer Care Representative

• Creating a world where pets live longer, healthier lives, from their very first meal.
• Learn more about our brands.
• We’re Looking For A: Customer Care Representative
• Location: Remote

What You’ll Be Doing:

Use multiple systems simultaneously to resolve customer inquiries efficiently Research and reconcile problems by clarifying the customers concern, determining the root cause of the issue, and explaining the best solution to resolve the issue satisfactorily Address customer complaints effectively, offering suitable solutions and alternatives to ensure swift resolution and customer satisfaction