Software Support Specialist
Harris$65K – $75K per yearUnited States only
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Opens the original posting on Himalayas.
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- Core responsibilities of the position include, but are not limited to, the following:
- Technical phonesupport to customers
- Documentation of all customer communication through internal ticketing system, Team Support.
Diagnosing software issuesand bugs,performing appropriate fixes; working with other members of the technical support and software development teams to identify and resolve problems in a timely, efficient and effective manner.
- Installing and updating product applications, integrated 3rd party applications and operating system and/or database applications