Sr. Product Enablement Specialist
HighLevelIndia only
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Senior Product Enablement Specialist – White Label Mobile App
About the Role
The Senior Product Enablement Specialist serves as a subject-matter expert for the White Label Mobile App operation, handling high-complexity cases, major customer escalations, new platform challenges, and process improvements, billing and subscription related concerns.
In addition to independently managing complex apps, the Senior PES helps improve team performance through coaching, documentation, root-cause analysis, and collaboration with Product and Engineering.