Business Analyst Voicebot Specialist - Full Remote Portugal
HumanIT Digital ConsultingPortugal only
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ABOUT THE OPPORTUNITY
Join the Portugal team of Switzerland's largest private telecommunications operator , working on the development, optimisation, and continuous improvement of chatbot and voicebot solutions that serve customers at scale. This is a role for someone analytical and customer-focused — comfortable both in data and in conversation — who wants to own a channel end-to-end and drive real impact on how customers interact with the brand through conversational AI.
- Language: English B2 minimum | Level: Mid–Senior | Location: Portugal-based, fully remote