Product Specialist

• ICS.AI · Remote (UK)
• Full-time, permanent
• Salary up to £35,000
• Turn ideas, client needs and AI opportunities into products that are clear, buildable and ready to deliver.

ICS.AI is the UK’s market leader in AI solutions for local government, partnering with more than 20 councils to transform public service delivery. Our products span AI contact centres, staff copilots and social care copilots, helping organisations improve resident experiences, increase productivity and deliver smarter services.

We’re looking for a Product Specialist to take ownership of one of our core products. Sitting within the Product team and reporting to the Product Manager, you’ll become the product authority turning client and business needs into validated specifications, a sprint-ready backlog and accurate product documentation.