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Role: Consultant
Client: United Nations organization
Contract type: Freelancer / Self-Employed / B2B only
Remote: Remote or On-site
Location: Rome, Italy
Visa sponsorship: Not available
Description:
The client uses PeopleSoft HCM and Financials, version 9.2. along with an extensive array of modules are used in both systems including integrations with Oracle Data warehouse used for all corporate reporting, with banking and payment solutions, learning management system and more. The following modules are used :
HCM - [ Absence Management, Teleworking, Personal Profile, Recruitment, Performance, Position Management, Workforce administration Job, Payroll, Kibana reporting ]
Duties and responsibilities:
Provide user support for technical issues in PeopleSoft Financials and HCM through an internal ticketing system. Tickets must be managed to ensure that users are informed of progress or need for feedback.
Debug issues to identify causes and provide solutions on how to resolve Develop technical solutions for user issues, including updates to Peoplecode, SQL scripts or other scripts to resolve data issues, updates or amendments to workflow.
Resolve performance issues in processes by identifying bottlenecks and developing remediations.
Support the testing of new patches and PUMs.
Comply with requirement procedures and policies, in particular those on security and updates on or migrations to Production systems.
Provide information to internal and external auditors, or other reviews as required.
Provide post go-live support for any solutions deployed to production.
Technical Requirements:
At least 3 years experience of working with the listed modules in PeopleSoft Financials & HCM, in at least version 9.X
Highly skilled knowledge of People Tools 8.5x
Highly skilled knowledge of PeopleCode, including application packages and workflow.
Demonstrable knowledge of security components in Peoplesoft, with ability to setup or modify security components as required.
Strong demonstrable knowledge of problem-solving technical issues and supporting a non- technical user group.
Strong demonstrable knowledge of developing technical solutions for listed modules in PeopleSoft Financials/HCM.
Experience of approval workflow
Experience of designing integration broker messages and component interfaces and other integration methods including preferably, solution design for integration with Cloud SaaS solutions.
Competencies:
Problem solver you can propose solutions in a clear and understandable manner to non-technical users. Ability to work with other to brain storm and develop practical and innovative solution.
Team Worker - you develop and maintain a positive relationship with end users; able to consult and deal effectively with all levels of the organization and establish working relations of openness and trust in a multicultural setting.
Planner and Organiser you prioritize and organize the work (own and consultants) for effective resolutions of functional and technical problems.
Performer you demonstrate success in the design, implementation and quality control of corporate ERP solution; and are able to develop clear and concise proposals for system implementation.
Languages:
Excellent written and verbal communication skills in English essential.