ServiceNow System Administrator (397)
iTech AGUnited States only
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OVERVIEW
iTech AG is seeking a ServiceNow System Administrator to support the U.S. Department of Justice, Office of Justice Programs (OJP). The administrator keeps OJP's ServiceNow platform healthy, current, and secure across IT Service Management, Customer Service Management, HR Service Delivery, and Strategic Portfolio Management: applying upgrades and patches, administering users, roles, and licenses, managing data, building reports and dashboards, and providing day-to-day platform support as part of a nine-person Agile team.
- ROLES AND RESPONSIBILITIES
- Apply ServiceNow upgrades, patches, and routine maintenance, and stay current with new platform releases