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Job Description:
Partner Account Manager
About The Role
Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) — a global Canadian-based software leader — we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse.
The Partner Account Manager (PAM) is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. The PAM will build and execute strategies that align with Constellation Payments and the partner’s goals, strengthen relationships and identify new opportunities for growth. The PAM will forecast revenue, analyze partner performance and leverage data-driven insights to identify margin optimization and upsell and cross-sell opportunities.
What You’ll Do
Serve as the primary point of contact for ISV channel partners, ensuring satisfaction, retention and alignment with strategic business objectives.
Develop and maintain accurate forecasts of partner performance, revenue growth and sales pipeline opportunities.
Create, review and analyze monthly financial reports, residual reports and performance dashboards.
Analyze existing channel partners portfolio to identify margin optimization opportunities including potential price increases.
Collaborate with partners to develop business plans, establish goals and create and execute go-to-market initiatives.
Understand market and current pricing for payment processing solutions for each partner’s industry or their competitors to make pricing recommendations and create pricing proposals for their merchant base.
Assist with creating and helping to manage and execute both a strategic and tactical sales plan to guide and achieve Channel Partners’ Payment and SaaS revenue goals for current and new books of business.
Basic Qualifications
BS degree in Business Administration or Finance or equivalent experience.
Minimum of three (3) years Strategic Relationship Manager or Account Manager
Proven written and oral communication and interpersonal skills necessary.
Excellent computer skills including advanced skills with Excel.
Ability to understand others through advanced listening and comprehension skills.
Understanding of Credit Card Processing and Sales process.
Ability to travel for account meetings and industry trade shows as needed.
Work Location & Flexibility
Constellation Payments operates on a 100% remote-first model. We empower our employees with flexibility to work from home or a location of their choice within the country of the job listing.
Employee Benefits
We are proud to offer a robust benefits package designed to support your well-being and financial future:
Health & Wellness ⚕️: Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
Paid Time Off (PTO) 🌴: Employees receive 21 paid vacation days and 8 nationally observed holidays.
Company Ownership: Employees are invited to participate in our Employee Share Program, with an employer contribution match of 20% (Ticker: CSU.TO).
Equal Opportunity & Legal Disclosures
Constellation Payments is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We comply with the San Francisco Fair Chance Ordinance and will consider qualified applicants with criminal histories in a manner consistent with the requirements of this ordinance.
This position does not offer visa sponsorship. All applicants must have pre-existing legal authorization to work in the United States.
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.