Customer Operations Specialist // TZ
JUMOTanzania only
Apply now
Opens the original posting on Himalayas.
Apply nowSource: HimalayasApply on the original site
Companies in this catalog do not charge applicants. Never send money to apply.
About this job
As Customer Operations Specialist // TZ you will be accountable for effectively enabling all customer touchpoints and managing operational partner relationships, by delivering solutions to challenges and opportunities identified. This position will be based in Dar es Salaam, Tanzania and will report directly to the Customer Operations Lead & Customer Ops Specialist // KE.
- You will
- Proactively drive the operational efficiencies of the customer experience in line with company processes and agreed standards.
Identify and act on opportunities for continuous service improvement and to resolve any issues that may arise through gathering and understanding product feedback via customers, reporting and other initiatives such as research calls, focus groups and surveys.