Forward Deployed Engineer - Agents

About Level AI - Level AI is transforming how enterprises understand and engage with their customers. Our AI-native CX platform combines conversation intelligence, real-time agent guidance, and AI Virtual Agents to help brands deliver exceptional customer experiences at scale.Leading enterprises use Level AI to automate routine interactions, coach agents in real time, and unlock insights from customer conversations across voice, chat, email, and messaging channels.Backed by Battery Ventures, ENIAC, and leading AI operators from Amazon Alexa, Google, and Meta, we are building the future of customer experience powered by agentic AI and specialized language models (SLMs).At Level AI , we operate with urgency, ownership, and a deep customer-first mindset. We value builders who move fast, think clearly, and obsess over delivering measurable impact for customers.