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Job Title: AI Literacy Manager
Job Location: Washington D.C., District of Columbia, United States
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
AI Literacy Manager
What you will do
Let’s do this. Let’s change the world. In this vital role you will be responsible for AI Literacy program management, learning operations and go-to-market product delivery. This incudes managing AI Literacy programs, developing trainings, and increasing AI fluency and readiness, measured via engagement metrics, feedback, and adoption rates.
ABOUT THE ROLE
The Manager, AI Literacy will lead complex, cross-functional enterprise efforts to ensure Amgen colleagues can understand foundational AI concepts, apply AI responsibly and collaborate with AI meaningfully in their day-to-day work .
You will be responsible for leading enterprise-wide programs and moments that inspire and scale AI literacy and adoption globally. Collaborate with Corporate Affairs, Responsible AI Literacy, functional Learning & Performance leaders and technical teams to continuously evolve existing AI literacy efforts focused on AI fundamentals, applying AI responsibly and human-AI collaboration.
Responsibilities:
AI Literacy: Plan and deliver AI literacy initiatives that reach employees at all levels across Amgen, with an initial focus on certification programs and large-scale social learning events.
Cross-Functional Collaboration: Collaborate with product, technology, communications and responsible AI teams to plan, coordinate and implement AI literacy programs, ensuring that AI learning initiatives adhere to enterprise guidelines and responsible AI policies.
Change Enablement: Develop cultural transformation initiatives for engagement strategies that drive organizational alignment on AI initiatives. Partner with functions to identify role-specific workflow opportunities and help teams integrate AI into business processes, driving measurable improvements in productivity, quality, and decision-making.
Education & Engagement Program Delivery: Implement tailored education programs to build AI fluency across all levels of the organization, ensuring teams are equipped to use AI effectively. Develop tailored material and training modules for leaders and partners
Organize and deliver high-impact events (e.g., AI Symposiums, Digital Learning Days, Hackathons) to foster community engagement. Collaborate with Corporate Affairs to create marketing material and campaigns for these events.
Stakeholder Engagement: Lead stakeholder mapping, management and inclusion. Create enterprise ready content to ensure cohesive messaging and clear articulation of AI's value across the organization.
Performance Monitoring & Reporting: Track and report on the effectiveness of AI learning programs and GTM initiatives. Define and monitor adoption, engagement, capability, and business impact metrics to assess effectiveness and continuously improve programs.
AI expertise: Understand when and how to apply generative AI to produce better outcomes, increase efficiency and enhance your cognitive capacity and judgement.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The technology professional we seek is an educator with these qualifications.
Basic Qualifications:
Doctorate degree with 5 years of AI or technology education or Go-to-Market experience
OR
Master’s degree and 8 years of AI or technology education or Go-to-Market experience
Preferred Qualifications:
Project and Change Management: 5+ years of experience leading large-scale AI or technology transformation programs in large, complex Fortune 500 environments. Record of building strong partnerships with cross-functional teams and managing diverse workloads to meet deadlines. Agile, PMP, and/or Prosci certifications are preferred.
Learning & Development: Consistent track record of executing successful L&D or GTM technology programs, preferably in a biopharma, technology, or AI-focused environment. Background in adult learning theory or learning experience design for technology-related skills.
AI Acumen: Comfortable using generative AI tools like ChatGPT, Copilot and Lovable to improve business results. Know how to avoid AI slop and continue to think for yourself while improving results with AI. Hands-on technical ability to build Custom GPTs, Workspace agents and other automations. Optimistic and empathetic approach to AI enablement. Understanding of AI-focused solutions and digital transformation trends, particularly in life sciences.
Expert Communication Skills: Demonstrable ability to translate technical concepts for non-technical stakeholders and communicate effectively to both technical and non-technical audiences to inspire and scale adoption. Experience producing executive level content and reporting.
Independent and Collaborative Working Style: Ability to work autonomously with minimal guidance and know when to seek input, combined with a collaborative approach to obtain alignment and support project goals.
Leadership Skills: Strong leadership and team management skills with experience managing cross-functional teams for GTM and technical education programs.
Innovation mindset and ability to navigate ambiguity and operate in startup mode in a large, complex organization.
Nice-to-Have
Background in AI/software development or IT delivery
Familiarity with AI&D product lifecycle and go-to-market strategies.
Familiarity with enterprise learning ecosystems, layered literacy models, role-based enablement, or function-led training coordination
Experience developing or deploying AI-enabled enablement tools, such as chatbots, knowledge assistants, retrieval-based guidance tools, workflow copilots, or other interactive guidance mechanisms
Experience with human-centered design, service design, product management, UX research, or responsible AI
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team. careers.amgen.com
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Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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