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Job Title: Senior Clinical Payments Specialist
Job Location: Virtual India
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
SUMMARY: The Senior Clinical Payments Specialist is responsible for end-to-end management of global Investigator grant payments for assigned studies*.* The Senior Clinical Payments Specialist is responsible for the set-up, deployment, management, and close-out of the study payments solution.**RESPONSIBILITIES: *_Tasks may include but are not limited to:_Responsibilities include end to end management of global Investigator grant payments for assigned studies including:Collection of information from all teams/systems/tools wherever needed on a timely and proactive basisUnderstand global contract terms, budgets, and payment schedules, ensuring that payments to investigative sites are aligned with the Clinical Trial Agreement.Analysis and presentation of data in a required fashion to various stakeholders Perform payment reconciliations at mandated intervals. Act as a Channel between the Sites/Clinical research teams interacting with the sites and other functional LeadersComplete analysis of budgeted versus actual spend for assigned projects and any other reporting needs as required. Review and discuss with project teamDevelop and distribute consolidated monthly payments reports detailing the status of paid/unpaid sites in assigned project (s) Participate in client, and project team meetingsDrive continuous improvement of staff, process, and payment system usageParticipate in all required applicable trainingsPoint of contact for all Investigator related payment queries on assigned studies.Identify trends in underpayment/overpaymentsEvaluate trends and works towards resolution and improvement of revenue cycle processes Work with financial and clinical departments collaborativelyResearch and identify payment discrepancies from various sources Provide high level of customer service to both internal customers from the global Worldwide organization and external sites and SponsorsAssist with the interviewing, coaching, training, and development of new employeesMay coordinate and lead the team of assigned Clinical Trials Associates on large clinical projectsParticipate in special and complex projects to continuously improve processes, tools, systems, and organizationFor CPS’s making payments to countries requiring the use of 1C or additional accounting systems and countries that require Acts of Acceptances and invoices: Enter required information into 1C or other accounting system for regionally local payments Collaborate with the sites in preparing accounting documentationPerform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.*OTHER SKILLS AND ABILITIES: *Excellent written and verbal communication skillsAbility to work independently and as a team memberSense of urgency and ability to be adaptable in a fast-paced and rapidly changing environmentStrong attention to detail and focus on quality of workAbility to handle multiple tasks, including rapid response in generating new documents, forms, and toolsStrong organizational skills, including ability to develop naming conventions and filing architectureAdvanced skills in MS Office applications including Microsoft Word, Excel, and PowerPoint Knowledge and understanding of ICH, GCP and FDA or EU directive regulations (as applicable) as well as local regulatory requirements Excellent spoken and written English skills as well as fluency of the language of the country of location Energetic, diligent, customer-oriented *REQUIREMENTS:*At least 2-3 years’ experience with a CRO/Pharma Company/ Finance Position in a relevant job involving qualitative data entry, data validation in Finance, Project Management or Contracts.Four-year college curriculum or university degree ORTwo-year college curriculum and one or more years’ experience in office administration or similar position, ORSkill sets and proven performance equivalent to aboveEnglish, written and spoken, advanced levelPromotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently. We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit or connect with us on LinkedIn.
Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law .
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