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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Define and own identity, access management, and security architecture for Lumen's NaaS platform, customer-facing digital services, and AI/agent ecosystems. This role embeds security architecture directly into the Digital Journey Architecture and Solutions organization - providing the team with IAM and security
expertise at the point of design, not as a downstream review function.The scope spans customer portal identity (who can access what and how), API security and authentication standards (OAuth2, OIDC, SAML), SSO integration (including Entra B2C for enterprise and government customers), FedRAMP and compliance-aligned security architecture, and the emerging security
requirements of agentic AI systems. This role also serves as the primary DJAS interface for security architecture related to complex multi-cloud networking integrations and Lumen's public sector initiatives.
Location This is a remote opportunity open to candidates located anywhere in the U.S.
The Main Responsibilities
Own IAM strategy and target-state architecture across Lumen's NaaS identity ecosystem:
LIAM/ECAPS, Microsoft Entra ID/B2C, AWS IAM.
Design and operationalize Zero Trust identity principles: continuous verification, risk-based access, least privilege enforcement.
Architect customer identity and access management (CIAM): web portal, mobile, and API access patterns with security and customer experience in balance.
Define authentication and federation standards: OAuth 2.0, OpenID Connect, SAML - enforced across APIs and customer-facing surfaces.
Design SSO architecture across NaaS portal, partner portals, and government-facing services (Entra B2C).
Define IAM-as-Code practices: Terraform-based identity configuration, version-controlled, auditable Architect security for agentic AI systems: agent authentication, authorization boundaries, audit trails for AI-generated actions, token lifecycle management for agents.
Provide security architecture for FedRAMP-aligned government initiatives: boundary preservation, tokenization patterns, identity flow compliance.
Serve as the embedded DJAS security architect for multi-cloud networking integration: define IAM and security boundary requirements across cloud-to-cloud and cloud-to-physical network interconnects Conduct security architecture reviews on NaaS designs: threat modeling, attack surface analysis, risk-based recommendations.
Define security NFRs for DJAS architecture work: what every design must address from a security perspective regardless of work type.
Partner with Lumen's Security team (not owned by DJAS) and bring the security perspective into DJAS design work proactively.
What We Look For in a Candidate
Bachelor's degree in computer science, engineering, information security, or related field with 12+ years of relevant experience or Master's degree with 10+ years of relevant experience AI-first practitioner - actively integrates AI tools (LLMs, coding assistants, AI-powered analysis and design tools) as a routine part of architecture and engineering work, not as an occasional experiment.
Candidates must demonstrate specific, current examples of how AI has meaningfully accelerated or improved their work.
CISSP, CISM, or equivalent security certification preferred Deep expertise in enterprise IAM architecture: Microsoft Entra ID/Azure AD, AWS IAM - production scale Expert knowledge of OAuth 2.0, OpenID Connect, and SAML - not just implementation but architecture and standards governance Customer identity (CIAM) experience: portal, mobile, and API access patterns Zero Trust architecture principles and implementation experience RBAC/ABAC model design at enterprise scale FedRAMP, FISMA, or NIST 800-53 compliance architecture experience Security architecture for API ecosystems: API gateway security, token management, key rotation, scope enforcement Threat modeling disciplines (STRIDE or equivalent)
Preferred:
Experience securing agentic AI systems or autonomous workflow platforms
Microsoft Entra B2C (government/B2C federated identity) experience
Experience with multi-cloud networking security or cloud-to-physical network security boundaries (SD-WAN, SASE, network security gateways)
Understanding of compliance frameworks across multiple regulators: ISO 27001, SOC 2, PCI-DSS,
GDPR
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$152,066 - $202,755 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$159,670 - $212,893 in these states: CO HI MI MN NC NH NV OR RI
$167,273 - $223,031 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:Benefits Bonus Structure
Requisition #: 343196
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.