Maintenance & Property Operations Coordinator

MasAltoCanada only

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Maintenance & Property Operations Coordinator

Company: Corporate Stays
Department: Operations
Job Type: Full-Time Freelancer
Work Arrangement: Fully Remote
Working Hours: Monday to Saturday, 8:00 AM–5:00 PM Montreal time
Reports To: COO

About Corporate Stays

Corporate Stays provides furnished accommodations for business travelers, professionals, and extended stays. Our Canadian operations focus on delivering comfortable, well-maintained properties and a reliable guest experience.

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Maintenance & Property Operations Coordinator at MasAlto · ApplyPick

Monitor and manage maintenance requests across Corporate Stays' Canadian property portfolio.
Coordinate local technicians, contractors, and maintenance providers to ensure timely completion of repairs.
Ensure urgent maintenance issues receive immediate attention and are escalated when necessary.
Obtain, review, and compare contractor quotations to support cost-effective decisions.
Track repair costs, work progress, and completion deadlines.
Verify completed work through photographs, videos, or independent confirmation when necessary.
Coordinate with building management companies regarding access, keys, elevators, building regulations, and other property-related requirements.
Implement and maintain preventive maintenance schedules to reduce unexpected repairs.
Identify recurring technical problems and recommend permanent solutions to prevent repeated issues.
Develop and maintain a reliable database of contractors and service providers in each Canadian city.
Coordinate with the Concierge Department when maintenance issues may affect guest stays, check-ins, or the overall guest experience.
Track maintenance expenses and identify opportunities to improve efficiency and reduce costs.
Maintain complete and accurate maintenance records in Breezeway or the designated operational system.
Follow up on open and overdue maintenance tickets to ensure accountability and timely resolution.
Provide regular updates on urgent incidents, outstanding repairs, contractor performance, and maintenance costs.
Ensure maintenance activities follow company procedures and applicable property requirements.
Performance Goals (KPIs)
Performance will be evaluated based on the following indicators:
Urgent Maintenance Response Time: Average time taken to respond to urgent maintenance requests.
Maintenance Resolution Time: Average time required to resolve maintenance tickets.
On-Time Completion Rate: Percentage of maintenance tasks completed within the established SLA.
Recurring Maintenance Issues: Number of repeated technical or repair issues across the portfolio.
Maintenance Cost per Apartment: Average maintenance expenditure per apartment.
Overdue Maintenance Tickets: Number of maintenance requests that remain unresolved past their deadlines.

Maintenance & Property Operations Coordinator

Apply now

Maintenance & Property Operations Coordinator

About Corporate Stays

Maintenance & Property Operations Coordinator

Apply now

Maintenance & Property Operations Coordinator

About Corporate Stays

Position Overview

Goal of the Position

Main Responsibilities

Qualifications

Preferred Qualifications

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