Patient Support Specialist (Tier 1)
MEDvidiArmenia only
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- Description
- At MEDvidi , we are improving access to mental health care across the United States through a modern telemedicine platform.
We are looking for a Patient Support Specialist to join our team and become the first point of contact for patients . In this role, you will support patients with empathy, clarity, and ownership, helping them navigate questions related to prescriptions, pharmacies, billing, documents, and platform-related issues.
This role is ideal for someone with strong English, solid customer support experience, and the ability to stay calm and professional in a fast-paced environment.