Client Service Manager

NeoWork is looking for a Client Service Manager to own the full relationship with a growing, tech-enabled brokerage that serves US contractors.

This person will be the single point of contact for each client, from the first request through issuance and payment. The role carries real volume and real deadlines, so reliability and follow-through matter as much as communication skill. You will prepare files, submit them to the right carrier, follow up with underwriters, and keep every request moving until it closes. Pricing and carrier decisions stay with licensed producers, so your job is to get the right information to them quickly and accurately. Success in this role means fast responses, clean records, and no deadlines missed.

Key Responsibilities