Technical Advisor

Job Description:

The Technical Advisor is the main technical point of contact for the client and is responsible for implementing and/or coordinating environment creation and migration of data as required by the scope of the project. The Technical Advisor participates in all stages of the implementation lifecycle for implementing new clients and migrating existing clients into an AWS environment. (Discovery, Testing, Deployment, Post Go Live Support). Project responsibilities include: gathering of customer requirements, effective discovery to understand current state, future state system design and configuration of the system infrastructure, configuration of the technical components of the NextGen solution, knowledge transfer to the customer on system and user maintenance, troubleshooting issues throughout the implementation project cycle and post go-live support, and identifying risks and communicating issues through the Project Manager and internal leadership.