Senior Manager, Commercial SBC

The Senior Manager, Commercial Servicing will report to the Director of Commercial Servicing Operations and will oversee a team of Asset Managers and Portfolio Managers overseeing Commercial Real Estate (“CRE”) loans.This team will include 1-3 direct reports and 10 – 20 indirect reports.The Senior Manager will be responsible for hiring, training, and evaluating existing team members.Additionally, the Senior Manager will manage highly escalated items for both Investors and Borrowers and is expected to fully understand day-to-day CRE servicing responsibilities as well as multiple product types of CRE loans, including CBMS, debt fund, and SFR loans.Senior Manager will act as the primary point of contact for other business units at Onity for inter-company projects, system enhancements, and other items as they arise.The Senior Manager will monitor reports and team performance to proactively identify portfolio risks, employee training opportunities, and to work with investor clients to ensure all reporting and asset management needs are being met. The Senior Manager will need to be comfortable working in multiple servicing systems and managing teams across platforms.Individuals in this role are required to adhere to investor servicing guidelines, internal policies, and procedures.