Director, Managed Project Office (MPO)

As Director of our Managed Project Office, you lead the performance, standards and development of the project-management discipline for Open Systems worldwide. You lead a global team that delivers the implementation of our managed network-security platform for enterprise customers in more than 180 countries. Open Systems configures, ships and installs the required Service Delivery Platform across all customer’s locations and arranges the lines for on-site connectivity; your office governs how that work is planned, run and brought home — in every region we operate in.

This is an opportunity to evolve and strengthen a well-established function, building on an existing foundation while introducing greater consistency, maturity, and impact. We are looking for somebody who will evolve the team into a mature Managed Project Office: a structured delivery function with clear and effective methodologies and standards, repeatable governance and the responsibility to set clear standards for how projects are run. You are responsible for two equally important areas — how project management works as a discipline inside the CCO organization, and the growth of the project managers themselves. When a project escalates, you balance two important priorities: the customer relationship and your own team. You create the conditions for your project managers to succeed while balancing customer needs, team wellbeing, and company priorities. You exercise sound judgment in navigating complex situations and competing considerations.