Intake QA Specialist (LATAM)
Ovation Law FirmGuatemala only
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About Us
Ovation Law Firm is a fast-growing, consumer-focused law firm committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong quality controls to ensure consistency, compliance, and excellence across every stage of the client lifecycle.
About the Role
We are seeking a motivated, detail-oriented Quality Assurance Specialist to support the firm’s QA function within the Intake Department. This role reports to the QA Manager and works closely with Intake Leadership and Training to ensure that every client interaction meets firm standards from the very first point of contact.