Customer Support Specialist (Bilingual)

About Us:

Paynada is a national payment technology company that helps businesses across the U.S. accept every type of payment. We've been in this industry for over a decade and serve merchants with a consultative approach, matching each business with the platforms and equipment that fit it best. Our mission is to help businesses of all sizes thrive in the communities they serve.

About the Role:

You will join our established Merchant Services Support team, an experienced group with proven processes, strong training and colleagues ready to help from day one. As a bilingual representative, you'll support our Engihlish-and Spanish-speaking merchants and sales agents. You'll make sure their payment equipment is set up correctly, working smoothly and backed by excellent service. This is a fully remote position.