Customer Experience Manager

As a Customer Experience Manager at Portnox , you will play a pivotal role in driving the success and satisfaction of our biggest customers throughout their entire lifecycle. This is an exciting opportunity to partner with a dynamic team, combining project management, customer success, and strategic account ownership. You will help deliver a world-class experience, from our sales process to ongoing utilization and growth. We’re seeking a detail-oriented, customer-focused individual who thrives in a fast-paced environment and is eager to help shape the future of customer experience at Portnox .

Key Responsibilities

Customer Journey Ownership : Lead the customer lifecycle—from sales alignment to onboarding, adoption, and growth