Head of Customer Success & Account Management

Our portfolio company is an agtech company delivering digital scouting and agronomic decision support for commercial growers, propagators and nurseries, and seed producers. The company has customers in Canada, the Netherlands, Greece, the United Kingdom and other markets, and will continue to grow its customer base across these geographies and expand into additional markets worldwide.

The Role

We are hiring a senior client leader to own the post-sale customer journey across an international portfolio of commercial growers. The role combines leadership of Customer Success and related operational teams, strategic account management, enterprise implementation oversight and commercial expansion. Its purpose is to help customers turn the company's platform into an operationally valuable part of crop management, convert successful pilots and limited deployments into long-term scaled relationships, and build a consistently high standard of service across markets.