Senior Director, Customer Business Development (CVS)

Revlon$170K – $210K per yearUnited States only

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At Revlon , we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon , Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

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Senior Director, Customer Business Development (CVS) at Revlon · ApplyPick

Lead long-range planning and annual Joint Business Planning with CVS, aligning Revlon and customer timelines to maximize execution, growth, share, and profitability.
Develop and maintain strategic relationships with customer leaders and buyers across merchandising, marketing, operations, supply chain, finance, and digital/omnichannel teams.
Identify and execute against key business drivers, including volume forecasting, category growth, POG strategy, secondary space, innovation, and promotional activation.
Lead long-lead customer planning to improve execution readiness and maximize in-market impact.
Effectively manage Market Development Funds and customer investment to support profitable growth.
Own annual gross sales and P&L delivery for CVS
In conjunction with the VP Sales, develop annual volume targets, customer P&Ls, and investment plans.
Provide business updates to senior Revlon leaders on customer progress, strategy, risks, opportunities, and outlook.
Track volume, consumption, share, profitability, and investment performance, and make appropriate business decisions to deliver agreed-to targets.
Develop, implement, and monitor weekly and annual consumption plans for integration into the overall account business plan.
Leverage customer, POS, syndicated, market, and competitive data to identify growth opportunities and risks.
Partner with Sales Insights, analysts, marketing, trade marketing, and finance to convert insights into customer-ready selling stories and action plans.
Track weekly/monthly performance versus plan and create close-the-gap plans where required.
Lead 4P execution and customer activity planning across product, price, promotion, and placement.
Communicate weekly/monthly results, risks, and gap-closing actions with internal teams and customer stakeholders.
Develop and implement business-building strategies to capitalize on opportunities and mitigate risks.
Integrate Revlon /Elizabeth Arden corporate strategy with the customer’s go-to-market strategy.
Partner with Demand Planning, Inventory Planning, Replenishment, and Logistics to maintain accurate shipment forecasts by segment and item.
Identify opportunities and risks for Demand Meetings and lead the demand planning inputs for Revlon and Almay Color Cosmetics.
Develop strategic plans to execute forecasts, address service challenges, and plan contingencies in partnership with replenishment and supply chain teams.
Lead, develop, and facilitate internal and external relationships in support of business objectives.
Internal partners include Sales Insights and Strategy, Marketing, Trade Marketing, Finance, Demand Planning, Logistics, Inventory Management, and Customer Service.
External partners include Category Management, Store Operations, Beauty Advisor/Consultant Leadership, Supply Chain/Replenishment, and relevant digital/retail media teams.
Manage Market Development Fund (MDF) investment to support customer growth and account profitability.
Determine investment needs based on business plans, ROI analysis, and customer growth priorities.
Analyze event ROI, gain authorization for incremental investment, track actual investment versus plan, and process account claims on a timely basis.
Manage the customer P&L to meet objectives set forth by CBD leadership.
Partner with Inventory Planning and Logistics to mitigate returns, markdown, and discontinued inventory risk.
Manage timely shutoff of discontinued SKUs based on customer inventory position.
Implement markdowns where there is a financial benefit.
Review new item and bonus pack inventory allocations to ensure the right level of inventory is deployed by store.
Lead and develop a team of Customer Business Managers, Associate Customer Business Managers, Analysts, and/or broker support partners.
Provide clear priorities, coaching, performance feedback, development planning, and succession support.
Build team capability in customer management, strategic selling, analytics, cross-functional influence, and executional excellence.
Provide channel leadership and support across planning, administration, partnerships, broker support, and collaboration within and across the broader Sales organization.
Perform other related duties as required.

Senior Director, Customer Business Development (CVS)

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Senior Director, Customer Business Development (CVS)

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Overview:

Responsibilities:

Supervision:

Knowledge and Experience:

Strategic Thinking

Execution and Follow-Through

Innovation and Creativity

Problem Solving

Communication and Influence

Systems and Tools

Minimum Requirements:

Privacy policy – Revlon

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