Skilled Intake Specialist - Healthcare

WHAT YOU'LL OWN

• Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries
• Gather accurate patient information and verify insurance coverage and eligibility
• Guide patients through the intake process with clarity, empathy, and professionalism
• Coordinate with internal teams to ensure seamless patient transitions and follow-throughs
• Accurately document all interactions and maintain compliance with healthcare standards
• Resolve concerns promptly while maintaining a high standard of patient care