Director, Strategic Accounts

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As the Director, Strategic Accounts, you will play a critical role in driving customer satisfaction, retention, and revenue growth for our robotics and automation solutions business. You will be responsible for leading key strategic customer relationships, building strong partnerships with decision-makers across all levels. You will tackle challenges quickly, keeping things organized and ensuring issues are resolved efficiently. You will bring strong leadership, technical insight, and client-facing experience in a dynamic, innovative environment as well as strong organizational skills to ensure each customer and site have a line of site as to the issue, owner and date to resolve. This position will report to VP, Strategic Accounts.