Customer Success Sales Manager

• Are you a proactive communicator who knows how to build relationships and close renewals?
• The Client Relations Specialist sits right at the intersection of Sales and Customer Success.
• You aren't just here to support members; you're here to drive retention, maximize account lifetime value, and ensure every member reaches their goals.
• You've built trust with clients, spot renewal risks early, and use your sales instincts to keep customers active and engaged.
• If this sounds like you, read on.

The Role