Managed Services Specialist - Telecom Expense Management
Vatic OutsourcingUnited States only
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- Position: Managed Services Specialist (MSS)
- Organization: Telecom Management Solutions (TMS)
- Classification: Exempt
- Reports to: Manager of Telecom Management Services
Summary: The MSS is a customer facing support position focused on the client’s experience with the lifecycle of Telecom Managed Solutions. This includes invoice and inventory management, contract and vendor management, and reporting and business intelligence. The MSS is chartered with delivering consultative cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction.
Levels: MSS, MSS I, MSS II, Sr. MSS, Sr. MSS I, Sr. MSS II