Customer Success Manager
XsollaRussian Federation only
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We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.
Key Responsibilities
- Build and nurture strategic relationships with a portfolio of major clients to ensure satisfaction, retention, and growth.
- Understand customer goals and business needs through in-depth discovery and regular communication, ensuring our solutions align with their objectives.