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papusoiu Valeriu Bradut
Looking for a jobTeam Lead, IT Support & Operations
IT Support Team Lead at Openbet, administering regional identity and endpoint security while supporting executive stakeholders.
CanadaTeam Lead, IT Support & Operations at Openbet
Experience
Team Lead, IT Support & Operations
Run the IT Service Support department for the North American region, ensuring SLA compliance and high user satisfaction. Serve as regional administrator for JAMF Pro, Tanium, Okta, and Slack, and manage endpoint compliance and identity governance.
JamfTaniumOktaSlackBeyondTrustSSOMFALinuxPowerShellPythonGitHubAI ToolsClaudeGeminiGrokMicrosoft CopilotCursorServiceNowITILSLA ManagementIncident ManagementVendor RelationsAgileRun BooksFAQ Creation
Bilingual Desktop Support Specialist & Project Lead
Led a 1,300-laptop hardware refresh and Windows 7 to 10 migration, managing co-op students and contractors. Acted as IT infrastructure lead for site projects including decommissioning Avaya and deploying CCTV.
Microsoft IntuneActive DirectoryServiceNowWindows 10Mobile Device ManagementProject ManagementTeam LeadershipBilingual Support
Lead Tape IT Support
Managed daily enterprise data backups, tape rotations, and off-site cataloging. Utilized AS400 console for job management and provided bilingual customer support.
AS 400BackupTape ManagementData BackupCustomer SupportBi lingual
Junior System Administrator
Maintained server and network uptime, managed backups and restorations, and executed user profile migrations during a Windows 7 to 8.1 upgrade.
Win7Windows 8.1Server AdministrationBackupData Migration
Education
Polytechnique de Montréal
Pursuing a Certificate in Cybersecurity and Analysis, expected to complete in the near future.
LaSalle College
Completed an AEC in Network Management with a focus on Cisco and Microsoft technologies.
University of Romania
Earned a Bachelor of Public Administration from the University of Romania.