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Customer Service Officer
Recruitment Consultant at VAS Recruiting Agency Limited, supporting candidate sourcing, CV preparation and interview coordination.
NigeriaCustomer Service Officer at VAS Recruiting Agency Limited
Provided customer support to job applicants and clients through phone calls, email, WhatsApp, and other online communication channels. Guided applicants through recruitment steps, interview coordination, CV preparation, and application documentation.
Customer SupportCommunication SkillsInterview CoordinationCV PreparationDocumentationMicrosoft WordExcelPowerPointGoogle DocsSheetsGmailZoomGoogle MeetWhatsApp BusinessCRM SystemsInternet Research
Completed secondary education and obtained the Senior Secondary School Certificate (SSCE).
Responded to customer questions and service concerns with courtesy and professionalism. Processed customer orders and payments accurately while helping maintain service quality.
Customer ServiceOrder ProcessingPayment HandlingCommunication SkillsTeamwork
Welcomed customers, responded to inquiries, and supported front-desk and administrative operations. Handled telephone calls and appointment bookings and maintained orderly customer records.
Customer ServiceFront Desk OperationsAdministrative SupportPhone HandlingAppointment BookingRecord keepingCommunication Skills
Supported recruitment activity by communicating with job seekers, collecting applicant details, organizing CVs, and matching candidate information against vacancy requirements. Coordinated interview arrangements and maintained organized candidate and client records.
Candidate SourcingResume ReviewInterview CoordinationApplicant TrackingClient CommunicationData EntryConfidentialityMicrosoft WordExcelPowerPointGoogle DocsSheetsGmailZoomGoogle MeetWhatsApp BusinessCRM SystemsInternet ResearchOnline Communication
Profile sourced from Himalayas.